FAQ: Cyber Odyssey
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

Is the game available in english ? (yes it is !)

The game will be available in english and french language.

Last updated: June 15, 2021 11:21

When do I have to pay the shipping costs ?

During the Pledge Manager, depending on pledge level, you will be able to pay the Shipping Cost for your game.

Last updated: June 15, 2021 11:21

Can I pledge $1 and increase my pledge during the Pledge Manager?

The Pledge Manager will be open to everyone (even to subscribers who missed the campaign) but the offers will be a little more expensive than during the campaign.

Last updated: June 17, 2021 00:17

Are VAT / US Tax Sales included my pledge ?

Yes, VAT / US Sale Taxes are included for everything available during the Kickstarter Campaign and also the Pledge Manager. There will not be any (bad) surprise, we have always been legit about this.

Last updated: June 15, 2021 11:21

I live in England. What about UK Importation taxes ?

We’ve thought of our UK backers, we plan on using a UK based distribution hub to ensure that there are no bad surprises when the package comes in the mail. God Save the Queen !

Last updated: June 15, 2021 11:21

Will there be stretchgoals ? (hell yeah !)

Let’s get funded, we do have some surprises planned out for you all :)

Last updated: June 15, 2021 15:34

Puis-je souscrire à 1€ et augmenter mon pledge lors du Pledge Manager ?

Le Pledge Manager sera ouvert à tous (même aux souscripteurs qui auraient raté la campagne) mais les offres y seront un peu plus chères que durant la campagne.

Last updated: June 17, 2021 00:17

Quand dois-je payer les frais de port ?

Le règlement des frais de port s’effectue durant le Pledge Manager.

Last updated: June 17, 2021 00:17

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!
No shipping updates are provided.
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

I never received my invitation. How do I complete the survey?

The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.

Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.

How do I update my shipping address?

BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.

When will my order be shipped, charged or locked?

That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.

I completed the survey, but haven't received my rewards yet. When will they arrive?

As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

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